How does it work?

How does the service actually work?

All PPR clients have their own unique and precise service standards, which is why we build bespoke outsourcing solutions tailoured to their needs.

PPR can work to 4, 8 or 24 hour SLA's as required. We also provide some of our clients with emergency sickness cover to assist in meeting their SLA's.

Below is an example of a generic client process flow.

Our clients expect the best for their customers, this is why we guarantee impeccable service standards and full data compliance.

Customer specific data and sign-off sheets are returned promptly and securely stored on PPR's data compliant systems.